Archive for the ‘PPC’ Category

Outsourcing SEM – What to Know About Search Engine Marketing

October 19th, 2011

The “if you build it…” approach doesn’t translate well to the internet. 

Anyone who has seen the film Field of Dreams  has heard a variation of the phrase “if you build it, they will come.” Many of you are already nodding your heads, remembering the scene where novice farmer Ray Kinsella first hears the voice whispering to him on a walk across his Iowa farmland. It’s one of the most memorable scenes in film history. Given that baseball is one of the great American pastimes, one can easily expect that a freshly-built baseball field in rural Iowa would indeed drawn fans and players of the game from all over the county. But as with most fantasy conceptions, the “if you build it…” approach doesn’t translate well to our reality. This is never truer than with websites. Merely building it doesn’t quite do the job. Successful websites – as well as web-based or web-driven businesses – require marketing. In this capacity, we are talking specifically about search marketing.

Search engine marketing (SEM) is a field of service that traditionally includes search engine optimization (SEO), paid search advertising (PPC), and search-engine-friendly web development. These services help businesses  (and in many cases, web designers and agency partners) leverage the power of search engines to generate exposure, visibility, and brand awareness for their websites and their business.

Developing a comprehensive and highly-effective SEM program is no small task. A truly effective SEM program requires the coordinated, unified effort of search marketing experts with numerous competencies. Many business owners and agencies therefore feel more comfortable hiring an experienced, qualified agency to manage the little details.

What you need to know about outsourcing your SEM:

1. It’s cost effective: By outsourcing your SEM program, your company or agency does not need to employ specialized staff or budget for those associated “internal” costs. Big win for you or your agency.

2. It’s detail-oriented: A professional SEM agency should provide a direct contact that operates as your SEM and web advertising consultant. This individual is ready to help you at all times. They advise you on SEM strategies that are tailor-fit to your needs and business goals. They manage your campaigns, as well as prepare and distribute your monthly reports.

3. It’s a mission-critical decision: Whether you’re a business owner trying to grow your business and your brand or an advertising agency looking for SEM vendor support, selecting an outside SEM provider is an extremely important decision. Search ranking equals revenues. When you look at the worldwide search queries (from comScore qSearch 2009, below), you can easily see that the search market is so large and so fluid that it’s no effort at all to understand that there is a level of complexity to any effective SEM program. The search market demands competence. The right SEM program (and SEM vendor) affects your ability to compete in the market. Search is therefore mission-critical.

  • Google: 88 billion search queries per month
  • Twitter: 19 billion search queries per month
  • Yahoo: 9.4 billion search queries per month
  • Bing: 4.1 billion search queries per month

4. Search affects your bottom line: Executed correctly, search marketing pays for itself and adds dollars to your bottom line. Effective search marketing yields high conversion rates and a return on investment – if you get it right. The argument for outsourcing your SEM program is supported by the knowledge that the continual changes to the search engine algorithms are incredibly complex. As such, SEM tactics become more sophisticated and detailed every quarter.

In the end, the best in the business bring the right mix of analytics and interpretation to the job. Top SEM providers – like those at Sweet Spot Marketing – provide a nose-to-the-grindstone service that is tailored for maximum effectiveness. They help stakeholders cut through the jargon and the buzzwords and develop a customized strategy that meets business goals. Lastly, your SEM provider should always provide the information your business or client needs to make informed decisions and minimize operational costs.

Average PPC Budgets in 2011 and Beyond

September 13th, 2011

So far in 2011, pay-per click (PPC) budgets have increased industry-wide. Surveys and research show that more companies will allocate more of their marketing budget to PPC in 2012 than they allocated this year. It is also assumed that the following years will show more of the same.

Increases in PPC budgets mean a number of things to business owners, competitive marketplaces and the agencies that provide PPC campaign management services.

For business owners and their competitors, PPC budget increases mean that there will be stronger bid competition for top keywords and spots. It also means that some site owners may have to return to their on-site content for re-development to improve message, quality and conversion. Additionally, making a daily study of your site analytics and bidding prices on keywords will help your PPC campaigns run at peak performance.

For the agencies and campaign managers, further interest in PPC means all of the above, in addition to providing superior intelligence and service and making sure that their every client feels that their advertising dollars are working harder for them in PPC than they would in other advertising mediums.

At the end of the day, conversion and return on investment (ROI) are the goals. One should budget accordingly.

Let’s take a look at some of the PPC numbers from the State of Search 2011 research:

  • More than half of client-side respondents (56%) expect to spend more on paid search in 2011 compared to 2010, while 10% say they will spend less.
  • Compared to last year’s results, a larger proportion of companies anticipate their spending on PPC to increase (56% compared to 50% in 2010).
  • On average, companies expect to spend 31% more on paid search in 2011 than they did in 2010.
  • More companies also say they observed a change in the prices for paid search ads for the keywords they routinely bid on. The most significant increase has been in the proportion of organizations saying that costs are now 20% higher
  • Google revealed that the average cost-per-click on its web properties increased approximately 5% over the fourth quarter of 2009 and 4% over the third quarter of 2010.

Again, PPC interest and budgets are growing year-over-year. There are also price increases to keywords and campaigns as more entrants join the paid search market. So, how do you estimate your own PPC budget?

The Answer: Carefully.

Everything varies from case to case. From the professional PPC agency perspective, there are a number of elements that are crucial to determining an adequate or, perhaps, aggressive PPC budget. A professional PPC campaign manager – like the ones at Sweet Spot Marketing – will always take the following elements into consideration before speaking to a client about a recommended PPC budget:

  1. An analysis of the website and the competition in the market (very important) for product, service, and messaging.
  2. Utilization of the Google Keyword Tool for relevant keywords and phrases that are already native to the site content.
  3. A compiling of a list of keywords that are sorted both by monthly searches and competition. (and a cross-referencing of that data).
  4. A determination of assumed daily, monthly and quarterly PPC budgets based on the above findings.

And as the above may make all due sense, some still ask “what do keywords cost and how do they affect my PPC budget?”

Once again, it varies by industry and market. If you are selling automobile insurance policies online, a recent bit of research shows that the competition is pretty stiff. Were you to create an ad using the phrase “buy car insurance online,” the “insurance” keyword might set you back as much as $50 per hit (depending on your location and strength of competition in the market of course).

Something like “flexible dedicated hosting plans” for your hosting solutions business might cost you $30 per hit for the “hosting” keyword.

The Takeaway.

When it comes to a paid search or PPC campaign, the experts agree that budget flexibility will offer the site owner the biggest conversion and revenue payoff. The experts also know that business owners are sometime uncomfortable with the term “flexibility” in a monthly or quarterly budget.

Here’s why: Every college-level marketing course teaches that a business owner must identify a marketing budget and stick to that budget or see their ledger run red with ink. Unfortunately, this is a school of thought that developed their curriculum prior to the advent of internet marketing where everything can change without a moment’s notice.

Fluctuations in PPC costs do exist and will happen due to seasonal trends, anything that might affect product or service buzz, news reports, new entrants into the market, competitive product research and development, advances in technology or processes, and natural cost-per-click (CPC) inflation.

Are we saying that the perfect budget for PPC is no budget? No, not at all.

The perfect budget (all other research and number-crunching already performed) is one in which a daily or monthly budget is set but with a reserve available to combat market and competitive fluctuations that may drive costs higher than expected. PPC campaign managers are not in business to spend all your money – but rather to ensure that the money spent meets the needs of the business and the goals of the organization.

As always, the professional PPC campaign managers at Sweet Spot Marketing work with each client to ensure that their PPC budget meets their product or service marketing goals. They then manage each aspect of client PPC campaigns to perform within those goal ranges. With trained eyes on the market and a direct line to the client, a seasoned PPC campaign manager will continuously look for new traffic sources and utilize budget reserves (when approved) to fund shortfalls when needed.

Average SEO and SEM Budgets in 2011

August 29th, 2011

Let’s take a look at some of the investment numbers for The State of Search 2011:

In a recent study, it was reported that, on average, U.S. and Canadian companies expected to spend 43% more on SEO in 2011 than they did in 2010. This was the same average increase as for the 2010 report. The amount for this investment was upwards of $25,000 annually for 39% of the respondents and up to $75,000 for 17% of respondents. Only 9% reported that they were spending ZERO dollars on SEO in 2011.

The takeaway is this: More companies are spending more dollars on SEM. It’s trending upwards.

Note: There’s something that needs to be mentioned here about increases in spending and increases in competition. More companies are moving toward SEO and SEM for advertising. That means more competition. It should come as no surprise that these trends also lead to increases in investments for the same services over the previous year. This is never more prevalent than in pay-per click (PPC) or paid search advertising. The State of Search data shows that 24% of respondents saw a 20% increase in prices for the keywords they routinely bid on.

There used to be an old saying in marketing, “Buy today; prices go up tomorrow.” It’s true. Keep that in mind and get in early. You’ll be glad you did.

So, what’s the right SEO or SEM investment for your organization?

Good question. First, let’s determine what the existing traffic to your website is worth. For the sake of keeping the numbers simple, let’s say your site presently receives 100 visitors per day, and you convert 10% of your traffic into paying customers. Let’s also assume that this 10% spends an average of $50 during their visit. You’re making $500 a day, or about $15,000 per month.

  • 100 visitors x 10% = 10 new customers daily
  • 10 customers x $50.00 average spend = $500.00 per day
  • $500.00 per day x 30 days = $15,000.00 in revenues per month

That’s the present value of your site without SEO.

Now, let’s assume you take $5,000 (33% of those monthly revenues) and invest it all in SEO or SEM services. It may seem like a hefty chunk of your current online revenues, but remember: a program like this is meant to drive more traffic to your site and convert those visitors into customers. So, for the purposes of keeping numbers simple, let’s assume that your new program effectively doubles the number of visitors to your site (easily done in most cases) and that all the conversion and spend numbers remain the same.

  • 200 visitors x 10% = 20 new customers daily
  • 20 customers x $50.00 average spend = $1,000.00 per day
  • $1,000.00 per day x 30 days = $30,000.00 in revenues per month

All of a sudden, you’re receiving 200 visitors each day and 20 of them become paying customers. Instead of $15,000 a month, you’re making $30,000 and the investment for your program drops from 33% to 16% of your revenues.

Even though we left off the calculations for margin dollars (you can plug those in yourself), these are quick and dirty numbers that may help you in your decision to engage the services of a talented SEO or SEM team like Sweet Spot Marketing.

In the end, you can expect that an SEO or SEM investment will be a small percentage of your incoming revenues and that all of your efforts will be easily measurable. Your return on the investment will outweigh your outlays. Your business will grow. Your competition will shrink.