Posts Tagged ‘Map Listings’

What is Mobile? Part1: A Developer’s Perspective

November 18th, 2011

What is mobile? It seems almost ridiculous to ask this question. Right now, there are over 5 billion mobile phones in use across the globe. It’s an astonishing figure, given that it’s been only 28 years since the first cellular network (the 1G) was launched by Ameritech in 1983 in Chicago. Three decades and billions of cell phones later, mobile reigns supreme for all things related to communication.

Everyone uses mobile. But mobile means more than cell phones. Mobile is laptops, netbook computers, PDAs, and GPS devices as well. All of these devices are connected through Wi-Fi, cellular, Bluetooth, and VPN. They give us access to maps, directions, product reviews, business data, local information, and access to social networks. We all know people who don’t leave the house without their smart phone, iPad and laptop in hand. All can be used on the go. All are mobile. But the question remains. What is mobile?

Let’s be honest. We all know what mobile is. Some of us, however, are still trying to figure out what mobile might become – and that’s a broad topic. With all of this wireless access to the internet, how does mobile change the way that we seek, view and consume information. What does mobile mean for web content and viewers of content? That’s the real question for those of us in the design, development, and optimization industry. The web holds all of the content that we could possibly want to view on our mobile devices, but the web wasn’t built for mobile. Was it? Now that our devices are changing to suit our lifestyle, we’re looking to bend the web to meet the needs of our devices. This is where we begin to answer the big question about mobile.

We live in an age when web content can be viewed on a variety of devices. Some browse at work on a monster-sized flat screen. Some are still browsing at home on the old 15” CRT that came with their desktop PC. Others are glued to their smart phones. With all this variety in screen size, web developers are now tasked with creating sites that adapt and display content depending on the needs of the device. Reason being: screen resolutions range from 320 pixels for a 3GS iPhone to 2560 pixels for a widescreen desktop monitor.

Simply put: a mobile device is different than a personal computer.

Mobile web browsing requires a different content display. Web content should be optimized for mobile, so that it can be viewed appropriately. When you’re downtown and you do a quick search for sandwich place, you’re probably not interested in the top-ranking sandwich joint in the whole city (especially if you live in a city the size of Chicago). What you want is the closest, decent sandwich shop to your immediate location. The mobile device knows exactly where you are and which deli shop is right around the corner. The mobile device tells you this because the local data about the shop was optimized appropriately.

Given that last statement, it’s easy to assume that optimizing for mobile search is just as important to the business as the mobile platform that is developed. It’s true. Even in mobile search, there are optimization methods that aim to ensure your content ranks and displays properly – because it’s on a mobile device.

Here’s a bit of proof: According to the Kelsey Group, a marketing research company based in Chantilly, VA, mobile search marketing will account for 73% of the search industry in less than two years. As a point of comparison, it bears mentioning that in 2008 mobile search represented only 24% of the industry. That’s a significant growth rate.

So, what is mobile? From a developers perspective, mobile means optimization of existing content and staying informed as to how your content is best consumed.

The next big question for mobile has to do with mobile marketing. When people speak of mobile, do they mean app development? Mobile sites? Text marketing? Search ads? Display ads? QR codes?

Sounds like a topic for another article. Stay tuned for part 2: What is Mobile? A Marketer’s Perspective.

SMX East 2011 Recap Pt 2 – Personalized Search and Data Consistency

October 3rd, 2011

This is Part 2 of the Search Marketing Expo East 2011 wrap-up.

The Search Marketing Expo in New York, also known as SMX East, concluded September 15th after three days of speakers and programs. Produced by Search Engine Land, SMX East was an awesome educational and networking experience for hundreds search marketers, techs and business professionals from all over the globe.

In the first part of our SMX East wrap-up, we covered Google +1 and Search Rankings and how Microformats are changing the way that content is found. In this installment, we’ll cover two other important takeaways from the programming.

3. In the Google Personalization & Robot Gatekeepers keynote address, “If personalized search is here, are keyword rankings dead?” was the question addressed by Eli Pariser, Board President of MoveOn.org and author of The Filter Bubble: What the Internet Is Hiding from You.

Personalization may be the greatest achievement or greatest downfall of the web. Think about it in this perspective: Total personalization – that is, a web that is tailored to your interests, associations and activities – is no longer service-specific. It’s a buyer’s market vs. a seller’s market. When personalization factors alter or impact what you see on the web, then the web will show you what it thinks you want to see, not the information world as it actually exists.

Is this evil? Not necessarily. Although some attendees were wide-eyed at the thought, some skeptical, Eli explained it in simple terms: “Google most likely doesn’t have malicious intentions with personalization. Google is trying to make the web experience a little more passive, give you a better user experience.”

Okay, that’s an understandable approach to their personalization effort. But we all hope that Google understands that they don’t really know who we are. Google only thinks it knows who we are, based on our actions, our preferences and the content we regularly consume.

One of the additional problems with a wholly-personalized web experience is that a significant portion of the web-searching market may not know when the results are being personalized and when they are free of filters and solely native to the keywords in their search terms. Of course, the other glaring problem is that personalization may pose a great filter barrier for those SEOs and site owners that rely on keyword rankings and a level playing field to get their message out to the broadest market.

One last note from Eli, a well-stated suggestion for the powers that be at Google: “It would make it easier if we (the users) were able to understand the filters, able to turn them on or off, rather than having them imposed on us.”

A large part of this keynote was pulled from his Beware of Online Filter Bubbles TED talk. If you have not watched it yet, it is highly recommended.

4. “On local search, Data Consistency is key,” said Mike Ramsasy, one of the speakers at the Hard Core Local SEO Tactics panel.

Some would say that data consistency is a mantra that has been chanted to death. Not true. Now, more than ever, data consistency is crucial to local search rankings. Ramsay kicked off the discussion by claiming that “correlation does not equal causation. You cannot cause your page to rank by merely claiming your Place Page.”

Ramsay is correct. Any first-year statistician knows that correlation between two variables does not automatically imply that one causes the other. Ramsay goes on to say “build out your Place Pages with purpose. Own your data and fill out everything accurately.”

Some of the “most recommended” Place Page factors to focus on include the following:

  • Consistent NAP (name, address and phone) data
  • A manually-owner-verified Google Place Page
  • Proper category associations for your business products or services
  • Local area code on Place Page

Each of those recommendations suggests that you work to eliminate data confusion. For those who may not know, your Google business listing is commonly known as a Place Page. As a business owner, you can verify your business, add content to your listing, just make certain that your business name, address and phone number is consistent everywhere. A great tool to see if you have good verification metrics is GetListed.org. This tool can quickly check Google, Yahoo, Bing, Facebook, YELP, Best of the WEb and hotfrog.com.

The reason for all this consistency is this: Ramsay and the other speakers have rightly suggested that “citation” is a ranking factor of highest importance. A citation is where your business name and address is mentioned on another website. These citations can come from directories, blogs, articles, or merely appear on other sites for whatever the reason. Citations do correlate highly with rankings. A citation is founded on data you can control and make consistent.

One easy way to verify data consistency is to search for “address” and/or “phone number” and check the results several pages deep.  Name, Address, Phone = NAP. And NAP creates your citation. Build out pages to reinforce your data and consistency. Easy. Worthwhile.

Google Gives Local Search a Changeup

November 3rd, 2010

Everything changes. Author Isaac Asimov said it best. “The only constant is change, continuing change, inevitable change…”

Google is no stranger to change. Those who watch the search engines closely will have noticed that changes to the Google Local listings took effect at the end of October. Gone now is the “Seven Box” which placed 7-to-10 local listings at the head of the Google organic listings at the top of the page. And although it looks a bit different, it’s all still there. Google has simply modified the search results in the display and given local listings a better venue.

Years ago, the advent of the Seven Box caused some in the search marketing industry – not to mention almost every business that worked to gain top placement in Google’s search results – to cry foul at the idea of having their organic listings knocked down the page a bit. Adding insult to injury was finding that the ranking factors for the new local listing section stemmed from an algorithm that was different from that of the organic listings. Local businesses – and the search engine marketers that served their interests – enjoyed a prolonged period of trial and error, trying to overcome the Seven Box SEO puzzle. Frustrating as all that may have been – it’s over now.

google local search change

The new Google Local search result listing format drops the local search results (formerly the Seven Box section) down into the main search results listings (or merged within, to be exact). Also, the listings map is now placed at the right side of the search result page. Star ratings, business address, phone numbers, business images, and some recent business reviews (where available) are also be included in the merged listing (but in smaller form).

Note: The new “merged” local listings and accompanying map will only populate the first page of results. All subsequent pages display only the organic results.

Clicking on the Places icon at the left-side menu will take you to the new Google Places page with all of the currently-showing listings (in expanded form), along with a full complement of similar search listings for that place type (page-by-page, a good number more than the usual ten listings).

One noticeable issue with the current layout is that the map that accompanies the place listings does follow you as you scroll down through the page listings to the bottom. And although the moving map is handy to help you keep your bearings, it will “roll over” and obscure the Google Ad listings at the right side of the page.

In closing, the changes to the new Google Local listings provide better representation for local businesses in the organic search results “above the fold.” A strong Google Places listing and a solid back linking profile will help with rankings going forward. Ask the Paid Search Account Managers at Sweet Spot Marketing about how your business may continue to benefit from the current Google Local listings.